Terms & Conditions

Last Updated: May 1, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website of Sinowise Discovery (the “Website”), and all service agreements between Sinowise Discovery (“we”, “us”, “our”) and you (“you”, “your”, “Client”). Our Privacy Policy is incorporated into these Terms by reference. By browsing the Website, submitting an inquiry, confirming a booking, or entering into any project with us, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Website or purchase our services.

1. Definitions

1.1 Scheduled Group Services: Fixed-date group services including business missions, factory benchmarking tours, executive China study tours, and corporate event planning. These services follow a pre-agreed itinerary with set dates, logistics, accommodation, catering, on-site transport and interpreter arrangements.

1.2 Custom Consulting & Supply-Chain Services: Bespoke advisory projects without fixed group itineraries, including supplier sourcing & procurement agency, supply chain compliance due diligence, cross-border market-entry advisory, production replication and technology matching support. Deliverables are defined individually in a written Statement of Work (SOW).

1.3 SOW: Statement of Work, the signed written document that defines scope, deliverables, milestones, fees, third-party costs and timeline for any Custom Consulting & Supply-Chain Service.

1.4 Force Majeure: Events beyond our reasonable control, including but not limited to government travel restrictions, border controls, natural disasters, public health emergencies, industrial action, supplier shutdown, war or sanctions.

2. General Website Provisions

2.1 All text, images, logos, design and content published on this Website are protected by copyright and intellectual property laws. You may not copy, reproduce, distribute or republish any content for commercial purposes without our prior written consent.
 
2.2 The Website and all information published are provided on an “as-is” and “as-available” basis. We do not warrant that the Website will be uninterrupted, error-free, secure or free from viruses. We reserve the right to modify or remove Website content at any time without prior notice.
 
2.3 The Website is intended for business users. Services are offered exclusively for commercial, enterprise and institutional purposes.

3. Terms for Scheduled Group Services

3.1 Booking and Deposit A booking is confirmed once we receive your written booking form and the required deposit. The deposit amount will be stated in your quotation. Full balance payment must be settled by the deadline communicated to you before the programme start date. We reserve the right to cancel your confirmed booking if full payment is not received on time.

3.2 Cancellation, Rescheduling and Refund Rules

  • Cancellation received 30 days or more before the programme start date: 80% refund of the total paid amount.
  • Cancellation received 15–29 days before the programme start date: 50% refund of the total paid amount.
  • Cancellation received 14 days or less before the programme start date: No refund.
  • Rescheduling request: We will use reasonable efforts to accommodate a reschedule, subject to availability of venues, factories, interpreters and accommodation. If rescheduling is possible, original payments can be credited to the new programme date, with any extra cost borne by the Client. If rescheduling cannot be arranged, the cancellation refund schedule above applies.
  • Force Majeure: If the programme cannot run due to Force Majeure, we will offer credit for a future programme. Refunds will only be issued where we are unable to propose an acceptable alternative date within a reasonable timeframe, after deduction of non-recoverable third-party costs already committed.

3.3 Itinerary Adjustment Factory visits, meeting schedules and venue arrangements are subject to final confirmation by the host organisations. We reserve the right to substitute comparable visits or adjust the running order of the itinerary for operational or safety reasons. We will notify you promptly of material changes.

3.4 Participant Responsibilities All participants must hold valid travel documents and comply with entry regulations of China. Travel insurance is strongly recommended for all participants. We are not liable for personal injury, loss of belongings or medical expenses incurred during the programme. Participants must follow local safety instructions and our on-site liaison guidance.

4. Terms for Custom Consulting & Supply-Chain Services

4.1 Scope and Deliverables The SOW signed by both parties is the sole binding definition of project scope, deliverables and acceptance criteria. Content on our Website is for general introduction only and does not constitute a contractual guarantee of results. No verbal agreement shall override the SOW.

4.2 Payment Terms An initial deposit is due upon project kick-off. Further milestone payments follow the schedule written in the SOW. All third-party disbursements, including supplier site visit fees, commercial database access, third-party compliance screening, travel and expert fees, are separate from our advisory service fees and are payable by the Client. We may invoice third-party costs as they are incurred.

4.3 Project Cancellation and Termination

  • Before any substantive work commences: You may cancel the project. We will deduct all irrecoverable third-party costs and administrative fees already incurred and refund the remaining portion of your deposit.
  • After work has commenced: There is no fixed percentage refund. Any refund will be calculated based on completed deliverables, labour hours spent and committed third-party expenses. We will share a work progress statement for assessment. Where partial deliverables have been completed, you shall pay for the finished work.
  • Termination for breach: If either party fails to fulfil its obligations under the SOW, the non-breaching party may give written notice to remedy within a reasonable period. If the breach is not cured, the project may be terminated with settlement according to work completed.

4.4 Commercial Result Disclaimer We provide research, matching, coordination, due diligence and advisory support. We do not guarantee that you will secure a supplier, close an investment deal, successfully set up production or achieve any specific commercial outcome. Final business decisions, negotiation and risk assessment remain the sole responsibility of the Client.

4.5 Confidentiality Both parties shall keep all non-public information exchanged during the project strictly confidential, including supplier data, pricing, client requirements, draft reports and negotiation details. Confidentiality survives the end of the project.

5. Limitation of Liability

Neither party shall be liable for indirect, consequential, special or loss-of-profit damages arising from our services, to the maximum extent permitted by applicable law. Our total aggregate liability under any service engagement shall not exceed the total service fees paid by you for that specific project. This clause does not exclude liability for fraud, personal injury or any liability which cannot be limited by law.

6. Intellectual Property of Deliverables

For Custom Consulting & Supply-Chain Services, final reports and deliverables created exclusively for you become your property once all outstanding fees are fully settled. We retain the right to use general methodology, templates and non-confidential know-how for other client projects.

7. Governing Law and Dispute Resolution

7.1 Governing Law. These Terms and all service contracts, including any Statement of Work, and any non-contractual obligations arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict-of-laws principles.

7.2 Amicable Negotiation. Any dispute, controversy or claim arising out of or in connection with these Terms or any service contract (including any SOW), or the breach, termination or validity thereof (a "Dispute"), shall first be submitted to friendly negotiation between the parties. Either party may initiate such negotiation by written notice to the other. If the Dispute is not resolved within thirty (30) days of the negotiation notice (or such longer period as the parties may agree in writing), either party may proceed to litigation under Clause 7.3.

7.3 Jurisdiction. Subject to Clause 7.2, any Dispute shall be submitted to the exclusive jurisdiction of the people's court with jurisdiction at the place where Sinowise Discovery is domiciled (currently Shanghai, People's Republic of China), and each party irrevocably submits to the jurisdiction of such court. Nothing in this Clause prevents either party from seeking interim or injunctive relief from any court of competent jurisdiction.

7.4 Language. All proceedings under this Clause shall be conducted in Chinese (with the parties bearing their own translation costs), unless otherwise required by applicable law.

8. Amendment

We may update these Terms from time to time. Changes take effect once published on this page. Continued use of our Website or new service bookings after updates means you accept the revised Terms.

9. Contact

For questions about these Terms, contact us at: hello@sinowisechina.com  Click here：Contact Us